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Client Case Study

How Syone Enhanced an International FMCG Chain's Operations with Managed Services

Facing the Challenge

In 2022, Syone's Managed Services were brought in to help an international FMCG chain, known for its discount supermarket operations across Europe and the United States, to address the critical need for improving manual processes and document handling across their Portuguese logistics centers and stores.

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Resource - FMCG Digital Transformation with Azure - Whitepaper

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Download the case study to see how Syone helped its client achieve

Optimized Support and Processes

Optimized Support and Processes
Syone reduced incident escalations and boosted efficiency by automating Red Hat Cockpit and improving first-line support.

Enhanced Monitoring and Infrastructure Stability

Enhanced Monitoring and Infrastructure Stability

A customized monitoring setup with Logstash, Elasticsearch, Zabbix, and Grafana enabled real-time visibility and proactive issue detection.

Streamlined Data and Documentation

Streamlined Data and Documentation

Syone improved data integrity and increased documentation completion from 81% to 93% through pipeline migration and dashboard optimization.

Why Companies Choose Syone

We appreciate the professional, methodical, and transparent way in which Syone worked with us on the asset monitoring implementation project (Zabbix).

Hugo Pereira, IT Manager @ C.M. Odemira

Having a trusted technology partner like Syone, someone we can work really closely with, someone who can help us grow and find very talented people, is crucial for us.

Anton Nytorp, CTO @ Cheffelo

Since we started using Syone's AI tool, our productivity has significantly increased. The framework interprets our questions well and returns the necessary information quickly and accurately. We have received positive feedback from the entire team, who praise the results' efficiency, ease of use, and accuracy.

Fernando Roseira, Director @ Mota-Engil Global

Cetelem
Meglobal
EuroBic
Barricade
CMVM
Euronext
TAP

Companies worldwide trust Syone to deliver IT solutions that drive real business impact.

At Syone, people come first: our clients, our teams, and the communities we work with. We’ve been delivering high-impact tech solutions for over 25 years, combining deep technical expertise with a hands-on, collaborative approach.

From Portugal, we support companies in more than 15 countries across Continents. Whether you're scaling operations, modernizing systems, or driving transformation, our 150+ specialists are here to help you move faster, smarter, and with confidence.

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