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Client Case Study

Improving System Reliability and Performance with Elastic Stack

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Facing the Challenge

For a major Portuguese private entity managing public utility services, overseeing application performance and logs across a complex architecture was challenging. With numerous critical applications producing vast amounts of unstructured data, the organization struggled with scattered logs, noisy alerts, prolonged issue diagnostics, and mounting compliance risks.

Recognizing they needed a smarter, unified solution, they turned to Syone. As Elastic’s Elite Partner and the only Official Portuguese Partner, Syone was uniquely positioned to help them transform their operational chaos into clarity and efficiency.

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Download the case study to see how Syone helped its client achieve:

Syone unified everything into one intelligent platform that could handle the complexity, ensure scalability, and make operations proactive rather than reactive.

Centralized Observability

Centralized Observability
Syone centralized logs and application performance monitoring with Elasticsearch, Kibana, Logstash, and Elastic APM.

Dual-Environment Architecture

Dual-Environment Architecture
A structured dual-environment architecture ensures clean separation of production and test data.

Real-Time Incident Detection

Real-Time Incident Detection
Smarter alerts and quicker root cause analysis enable the client to detect incidents in real-time.

Proactive Security & Compliance

Proactive Security & Compliance
Gain proactive monitoring, improved security, and GDPR-compliant data management.

Scalable Observability Architecture

Scalable Observability Architecture
This architecture provides a scalable foundation for long-term observability growth.

Why Companies Choose Syone

We appreciate the professional, methodical, and transparent way in which Syone worked with us on the asset monitoring implementation project (Zabbix).

Hugo Pereira, IT Manager @ C.M. Odemira

Having a trusted technology partner like Syone, someone we can work really closely with, someone who can help us grow and find very talented people, is crucial for us.

Anton Nytorp, CTO @ Cheffelo

Since we started using Syone's AI tool, our productivity has significantly increased. The framework interprets our questions well and returns the necessary information quickly and accurately. We have received positive feedback from the entire team, who praise the results' efficiency, ease of use, and accuracy.

Fernando Roseira, Director @ Mota-Engil Global

Cetelem
Meglobal
EuroBic
Barricade
CMVM
Euronext
TAP

Companies worldwide trust Syone to deliver IT solutions that drive real business impact.

At Syone, people come first: our clients, our teams, and the communities we work with. We’ve been delivering high-impact tech solutions for over 25 years, combining deep technical expertise with a hands-on, collaborative approach.

From Portugal, we support companies in more than 15 countries across Continents. Whether you're scaling operations, modernizing systems, or driving transformation, our 150+ specialists are here to help you move faster, smarter, and with confidence.

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