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Client Case Study

Learn how the Municipality of Odemira transformed its IT operations with Syone and Zabbix

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Facing the Challenge

Public institutions face pressure to deliver fast, reliable digital services. In Odemira, Portugal’s largest municipality, a lack of real-time IT monitoring hindered this mission.

With a complex infrastructure and limited visibility, the IT team could only react after issues affected citizens. Partnering with Syone, Portugal’s official Zabbix partner, Odemira took a proactive step toward smarter IT management.

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Resource - Odemira Zabbix

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Download the case study to see how Syone helped its client achieve:

With real-time dashboards, historical performance data, and intelligent alerts, Odemira now runs its IT systems with foresight, not hindsight:

Tailored Monitoring, Built to Scale

Tailored Monitoring, Built to Scale
Implemented a customized, scalable monitoring solution using Zabbix.

Complete Infrastructure Visibility

Complete Infrastructure Visibility
Enabled full visibility into servers, networks, databases, and public digital services.

Faster Response with Smart Alerts

Faster Response with Smart Alerts
Set up automated alerts and predictive insights for faster incident response.

Less Downtime, More Public Trust

Less Downtime, More Public Trust
Helped reduce service downtime and increase citizen trust.

From Reactive to Proactive Public Service Delivery

Fewer service Interruptions

Smarter planning

Increased team efficiency

Better compliance and transparency

Why Companies Choose Syone

Since we started using Syone's AI tool, our productivity has significantly increased. The framework interprets our questions well and returns the necessary information quickly and accurately. We have received positive feedback from the entire team, who praise the results' efficiency, ease of use, and accuracy.

Fernando Roseira, Director @ Mota-Engil Global

We appreciate the professional, methodical, and transparent way in which Syone worked with us on the asset monitoring implementation project (Zabbix).

Hugo Pereira, IT Manager @ C.M. Odemira

Having a trusted technology partner like Syone, someone we can work really closely with, someone who can help us grow and find very talented people, is crucial for us.

Anton Nytorp, CTO @ Cheffelo

Companies worldwide trust Syone to deliver IT solutions that drive real business impact.

At Syone, people come first: our clients, our teams, and the communities we work with. We’ve been delivering high-impact tech solutions for over 25 years, combining deep technical expertise with a hands-on, collaborative approach.

From Portugal, we support companies in more than 15 countries across Continents. Whether you're scaling operations, modernizing systems, or driving transformation, our 150+ specialists are here to help you move faster, smarter, and with confidence.

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