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Client Case Study

Pingo Doce Data Driven Revolution: Driving Retail Innovation

Facing the Challenge

Discover how Pingo Doce overcame the hurdles of a dated infrastructure and outdated tools spread across 470 stores in Portugal.

The need for market-driven improvements propelled them towards a strategic collaboration with Syone.

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Resource - Pingo Doce

Get the full story and see how Syone helped Pingo Doce modernize its infrastructure monitoring with Zabbix.

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Download the case study to see how Syone helped its client achieve

Reduced Incident Response Time

Reduced Incident Response Time
Syone implemented a Zabbix solution with real-time alerts and custom dashboards, cutting incident resolution time by 70%.

Enhanced Store-Level Monitoring

Enhanced Store-Level Monitoring

Custom dashboards were tailored for each store, allowing localized teams to monitor infrastructure and payment systems more effectively.

Streamlined Support Workflow

Streamlined Support Workflow

The Zabbix deployment integrated with the client’s ticketing system, enabling instant alert-to-ticket creation and faster issue handling.

Why Companies Choose Syone

We appreciate the professional, methodical, and transparent way in which Syone worked with us on the asset monitoring implementation project (Zabbix).

Hugo Pereira, IT Manager @ C.M. Odemira

Having a trusted technology partner like Syone, someone we can work really closely with, someone who can help us grow and find very talented people, is crucial for us.

Anton Nytorp, CTO @ Cheffelo

Since we started using Syone's AI tool, our productivity has significantly increased. The framework interprets our questions well and returns the necessary information quickly and accurately. We have received positive feedback from the entire team, who praise the results' efficiency, ease of use, and accuracy.

Fernando Roseira, Director @ Mota-Engil Global

Cetelem
Meglobal
EuroBic
Barricade
CMVM
Euronext
TAP

Companies worldwide trust Syone to deliver IT solutions that drive real business impact.

At Syone, people come first: our clients, our teams, and the communities we work with. We’ve been delivering high-impact tech solutions for over 25 years, combining deep technical expertise with a hands-on, collaborative approach.

From Portugal, we support companies in more than 15 countries across Continents. Whether you're scaling operations, modernizing systems, or driving transformation, our 150+ specialists are here to help you move faster, smarter, and with confidence.

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