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Leading the Web Revolution with PWA

Pestana Group Client Case


Check how Syone managed to help the Pestana Hotel Group to overcome its challenge by implementing a Progressive Web App (PWA) solution for Pestana's E-Commerce platform. 


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Simple implementation, fast results

Find out how after 7 weeks, it was already possible to see positive results regarding the implementation of PWA solution. For instance, the solution enabled Pestana’s E-Commerce platform to reduce the mobile page loading time by more than 50%, as well as increase user loyalty by installing Pestana’s web app on the users’ phones, without having to go through the standard app store. Download the case here.

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E-commerce conversion after PWA


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Session Value
after PWA



The Challenge

As hotel reservations via mobile is becoming more predominant each year and as mobile use in the hospitality industry shows no sign of abating, the Pestana Hotel Group posed the following challenge for Syone: create a strategy to make sure its website was primed for mobile viewing, to improve and increase the user experience when booking a hotel room through mobile.



"With the mindset change to mobile-first and using technologies like PWA we were able to reduce the loading time more than 50% and improve the user experience with the mobile behavior standards. Consequently, we have doubled our mobile conversion rate."

André Vala, IT Deputy @ Hotel Pestana Group


About the Pestana Hotel Group

Founded in 1972, The Pestana Hotel Group started as a family business opening its first hotel in Madeira island. Nowadays, it is the largest multinational group from Portugal in the tourism sector: it has more than 11.000 rooms under direct management and has a global team of 7.000 professionals across 15 countries.

Counting on more than 3 million customers per year, the Pestana Hotel Group has steadily growing worldwide with four hotel brands: Pestana Hotels & Resorts, Pousadas de Portugal, Pestana Collection Hotels and Pestana CR7.


About Syone

From Portugal to the world, Syone works with leading companies by implementing mission-critical projects and helping organisations to increase agility with Digital Transformation and Open Source technologies.