Managed Services and IT Support for any Challenge

Why choose our Managed Services?

At our company, we prioritize the well-being of your teams by offering top-notch technical support for all your IT needs. From emergency troubleshooting to ongoing management of your hardware, software, and IT infrastructure, we are always there for you. We take a proactive approach to anticipate your needs and help improve operations while minimizing expenses.

With over 20 years of experience in the industry, you can rely on us to provide comprehensive support to your business and staff, ensuring all IT issues are addressed promptly and effectively.

150+ IT Professionals

Rely on specialised developers, UX/UI designers, project managers, scrum masters, agile coaches, architects, testers, and more.

25+ Years of Experience

Our more than 25 years of experience allow us to deliver the best solutions for our clients, in a wide range of services

Quick Response & High Availability

We provide instant technical support for your business with very fast response times 24/7, 12/7, or 8/5 availability.

Focus on your business!

Apps, platforms and infrastructure configuration & IT support are our responsibility, including corrective and evolutive maintenance.

Profile & Resources

Our Managed Services team will be responsible for the correct profile and resources capacity allocation to guarantee delivery, SLAs and your priorities.

Delivery Methodology

We recommend the ITIL framework and ITSM processes for the service management. We use a flexible approach to deliver, tailored to your needs, like Waterfall, Agile or DevOps.

How it Works:

Step 1
We understand your needs: goals, challenges, and requirements.

Step 2
Define a customized solution, KPIs, and SLAs.

Step 3
Implementation and integration stage.

Step 4
Proactive and automated monitoring + maintenance.

Step 5
Incident and problem management.

Step 6
Continuous assessment and optimization.

Fast and Highly Available IT Support

We offer On-Site IT Support in Lisbon and Porto, and Remote Support Worldwide.

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Managed Services & IT Support: Anticipate your needs to Improve Operations, Reduce Expenses, Enhance Security

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