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Search. Monitor. Secure. All with Elastic and Syone.

Elastic

Portugal’s leading Elastic partner for search, observability, and security at scale.

As the only official Portuguese certified Elastic partner, Syone helps companies unlock the full value of their data using the Elastic Stack. From enterprise search to centralized logging, application performance monitoring, and threat detection, we design, implement, and manage Elastic-based solutions that fit your business.

Portugal leading Elastic partner Syone

Turn Data Into Action with Elastic + Syone

Discover how leading companies are using Elastic to gain real-time insights, boost system performance, and reduce incidents.

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Resource - Whitepapper Elasticsearch

What we do

Elastic Observability Syone

Observability

We deploy the full Elastic Stack (Elasticsearch, Kibana, Beats, and Logstash), to deliver real-time observability, log aggregation, and system monitoring. From infrastructure to applications, Syone helps you track performance, reduce downtime, and improve operational visibility.

Elastic Security Syone

Security

Using Elastic Stack features like role-based access control, alerting, and machine learning, we enhance your data protection strategy. Our solutions help detect threats, automate response, and stay compliant, all within a scalable, enterprise-ready environment.
ElasticSearch Syone

Search

From enterprise search to Elastic Cloud Enterprise (ECE), we build scalable solutions that unlock the full potential of your data. With tools like Elasticsearch SQL, Canvas, and custom dashboards, we deliver fast, relevant search experiences, on-prem or in the cloud.
Case Study

Improving System Reliability and Performance with Elastic Stack

A major Portuguese utility provider faced challenges managing application performance and scattered logs across a complex system. Partnering with Syone, Elastic’s only official partner in Portugal, they unified their monitoring, reduced noise, and gained clarity and control.

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Resource - Elasticstack
Case Study

Revolutionizing Banking Operations with Centralized Log Monitoring

In banking operations, outdated tools and scattered logs delayed issue detection. Syone delivered a centralized monitoring solution, unifying log management and improving operational efficiency.

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Resource - Banking - Elastic
Case Study

How to Drive Sales and Increase Revenue with Elasticsearch on your e-commerce

Leroy Merlin partnered with Syone to replace their outdated search system with a scalable, high-performance solution powered by Elasticsearch, delivering faster, more relevant results and a better customer experience across all channels.

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Resource - Leroy Merlin
Case Study

How EDP achieved Business Innovation with Data Insights powered by Syone

EDP partnered with Syone to overcome the limitations of SAP monitoring tools by leveraging the Elastic Stack. Syone transformed unstructured Tomcat logs into real-time insights, improving visibility across 294 integrated applications.

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Resource - EDP
Case Study

How Syone Enhanced an International FMCG Chain's Operations with Managed Services

Syone's Managed Services were brought in to help an international FMCG chain, known for its discount supermarket operations across Europe and the United States, to address the critical need for improving manual processes and document handling across their Portuguese logistics centers and stores.

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Resource - FMCG Digital Transformation with Azure - Whitepaper

What we deliver as your Elastic Partner

We define and implement Elastic solutions tailored to your needs, whether using Elastic Cloud Enterprise, Elastic Cloud on Kubernetes (ECK), or self-managed stacks, ensuring alignment with your business goals and performance requirements.

Syone offers official Elastic subscriptions for Elastic Stack, Elastic Cloud Enterprise, Elasticsearch Service, App Search, and Site Search. We help you select the right plan and ensure seamless access to all features and updates.

We manage and optimize deployments across Elasticsearch, Kibana, Beats, and Logstash, ensuring scalability, high availability, and top performance in cloud or hybrid environments.

Need ongoing support? We offer managed Elastic environments with proactive monitoring, SLA-driven support, and regular optimizations, keeping your stack healthy and future-proof.

Interested in our Elastic services?

Fill out the form or book a meeting with our team to explore how we can support your project.

Cetelem
Meglobal
EuroBic
Barricade
CMVM
Euronext
TAP

Frequently Asked Questions

Syone is the only Official Zabbix Partner and Authorized Reseller in Portugal, with proven expertise in designing, implementing, and supporting Zabbix monitoring solutions for public institutions, banks, retailers, and enterprises. Our team includes Zabbix Certified Specialists and Professionals, ensuring the technical know-how required for complex deployments. We’ve successfully delivered projects for organizations, always aligning monitoring strategy with business objectives.

We cover the entire project lifecycle, from initial assessment and architecture design to full implementation, integration, and post-deployment support. Our teams develop custom monitoring templates, build integrations with third-party systems, and design user-friendly dashboards tailored to both technical and business users. We also provide custom training and 24x7 flexible support models to ensure your Zabbix environment remains aligned with your evolving needs.

As an official Zabbix reseller, Syone guides you in selecting the most suitable subscription tier based on your infrastructure, SLAs, and growth plans. We handle all aspects of subscription activation, renewal, and compliance, ensuring smooth alignment with both production and non-production environments. Our team also helps you optimize usage, reducing costs while maintaining full support coverage.

Syone offers flexible support options depending on your business needs. Our Zabbix-certified engineers handle Level 1 and Level 2 support internally and escalate to Zabbix for Level 3 support when necessary. We provide direct access to a dedicated standby teams, ensuring fast response times for urgent issues and minimal operational disruption.

Each Zabbix project follows a clear methodology with defined milestones, deliverables, and post-launch review checkpoints. We provide comprehensive documentation, user training, and tailored onboarding for your internal teams to ensure a smooth transition. Whether you’re running a small monitoring setup or managing a complex enterprise deployment, we ensure long-term maintainability and autonomy for your team.