Client Case - How to Drive Sales and Increase Revenue with Elasticsearch on your E-commerce

Why Leroy Merlin invested in an Elasticsearch solution?

pt2020

The consequences of a bad site search can be huge for a business. For example, 45% of people are less likely to make a purchase when an e-commerce loads slower than expected. Also, pages that load within 2 seconds have an average bounce rate of 9%. So, it's important to improve your website search to deliver the best user experience and eventually increase sale rates.

Check the challenges and benefits of this case:

Challenges

Leroy Merlin's main challenge was to improve their client's shopping experience. Therefore, there was a need to create a digital solution that:

Helped customers locate products in the different sections;
Was able to scale easily as Leroy continued to expand their portfolio;
Had an effective e-commerce search engine in order to improve the platform’s performance and relevancy;
Solved the limitations offered by their previous proprietary solution.

Benefits

With the help of Syone, Leroy Merlin implemented a digital solution based on Elasticsearch that:

Was able to reduce costs by 40%;
Allows customers to search easily through 250k products, with results in 100 milliseconds;
Increased features and interactions on the in-store Kiosks and Website;
Gives Leroy Merlin full control over search relevance and users’ search experience;
Analyses customer behaviour in real-time and optimizes search engine to match user needs;
And more!

About Syone

From Portugal to the world, Syone works with leading companies by implementing mission-critical projects and helping organisations to increase agility with Digital Transformation and Open Source technologies.

How to Drive Sales and Increase Revenue with Elasticsearch on your E-commerce

Learn how Syone managed to help Leroy Merlin upgrade their customer's digital experience by improving the kiosks and website search, the back office and website’s data management.

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Why Leroy Merlin invested in an Elasticsearch solution?

Challenges

Benefits

About Syone

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